HelloSafe's Privacy Policy

HelloSafe cares about protecting your Personal Information. That's why we have put in place an extensive policy for the protection of personal information, in compliance with and in the spirit of the laws applicable in Switzerland. In this respect, HelloSafe deploys a set of measures aimed at guaranteeing such protection for the personal data and information we process.

HelloSafe will use your Personal Data only for the purposes indicated in this Privacy Policy and we will not communicate your Personal Data to any person or entity other than HelloSafe ("Third Party"), unless otherwise indicated in this Privacy Policy.

This Privacy Policy applies to the relationship between HelloSafe and the User. HelloSafe undertakes to process, store and use the User's Personal Data in accordance with this Privacy Policy and the provisions of the Privacy Protection Act.

By using HelloSafe and its Services, we assume that each User has acknowledged this Privacy Policy and agrees to the collection and processing of Personal Data by HelloSafe in accordance with this Privacy Policy.

Below is a summary of the measures we take to protect your privacy.


We are responsible for the Personal Information we hold. As such, we have implemented security controls and processes to ensure its protection. Persons have been designated to ensure compliance with these principles and any applicable legislation.

The User acknowledges and accepts that certain content or services provided by Third Parties may be made available to the User. The User accepts that such linked content or services may have their own privacy policies for which HelloSafe cannot be held responsible. HelloSafe does not review or endorse in any way the privacy practices of such Third Parties.

Purpose of collection

We collect the personal information necessary to provide you with insurance quote request services, to follow up on your quote requests and to inform you of other quality services that may be suitable for your needs.


We take care to inform you and obtain your consent to collect, use or disclose your Personal Information. Your consent may be given in writing, verbally or electronically. Consent may be implied.

Use of Personal Information

We use the Personal Information we collect and hold about you only for the purposes for which it was collected, as set out above.

Limiting Collection

We collect only the Personal Information required for the purpose of the file, and only to the extent permitted by law. Your Personal Information is collected directly from you, unless you have consented to its collection from third parties, or unless we are authorized by law to do so.

Disclosure and retention

The personal information we hold about you will only be disclosed to third parties with your consent, except as required or permitted by law.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and thereafter in accordance with applicable laws, in the same manner as our broker partners.

Accuracy of information

We use only the information you provide and take reasonable steps to ensure that personal information is kept up to date at all times. We also rely on you to contact us with any changes to your personal information.

Access and rectification

For any questions relating to the protection of Personal Data, or to exercise their rights, Users may send an email to the following address: [email protected] or write to the following address: HelloSafe, 5 Allée de la Grande Treille, 35 200 Rennes (France).

If you wish to access your file or request rectification, please contact us.

Users may object at any time to the processing of their personal data by HelloSafe, in particular where such processing is carried out for reasons of legitimate interest.

You have the right to obtain the correction, deletion or inaccuracy of your personal data, if such personal data is incomplete, incorrect or processed unlawfully. You have the right to request the deletion of inaccurate or irrelevant data. We may only delete data to the extent that we are not obliged to keep it up to date.

You have the right to ask us, free of charge, to delete all your Personal Data collected, stored and processed by us, without undue delay. Deletion is mainly related to visibility, so it is possible that deleted Personal Data will remain temporarily stored. However, HelloSafe will take all reasonable steps to delete all Personal Data to the fullest extent possible.

Security measures

The personal information you provide when requesting a quote is protected by high security standards. Only our business partners, agents and employees have access to your personal information, and only when required by their functions, mandates or contracts.


Contact us if you have any questions about these principles or about the confidentiality and security of your Personal Information.

AdSense services

This site uses AdSense services. Here you will find a list of all third-party Ad Technology Providers (ATPs) (certified by Google) that serve and measure ads on this domain. To learn more about how Google will use your personal data, please visit Google's Privacy and Terms of Use.

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